COVID-19 Policy & Procedure

In these new and dynamic times, Carbon has needed to implement different ways of managing its booking process to ensure the Health & Safety of its clients, staff and the community at large. Carbon is actively involved in the efforts by the South African government to #flattenthecurve and we have had to amend our booking procedures slightly in order to do our part to reduce the impact of the COVID 19 Pandemic.

When you visit Carbon, you will notice that we have taken extraordinary steps to prevent the spread of COVID-19 within our salon, including access to sanitisers at all stations, staff wearing masks, change in the way we handle colour treatments, basin treatments and even our policy on the serving of refreshments and provision of reading material - we would like to remind our customers that everything we have had to change from time to time has been done with careful thought and consideration of your Health & Safety as well as that of our team and community at large.

Procedure

Dear Carbonite

Carbon would like to thank you for booking with us! We cannot wait to see you. Would would appreciate if you would take a minute to review our new booking policy as well as complete an easy questionnaire prior to you attending your appointment.

Please allow enough time for us to review your response before attending your appointment. This questionnaire will now form part of our consultation process and will be an important source of information for you as to the steps we are taking to ensure the health and safety of our clients and staff.

As part of our consultations process please could you kindly respond to the following questions;

Name

First Name

Last Name

Phone

(###)

###

####

Identity Number

Subject

Booking date and time

Staff Member you are booked with:

Vicky

Boyd

Jena

Buyi

Amanda

1. Do you have any medical concerns that we should be aware of?

If YES, please provide details:

3. Do you, or any of your household members, currently have any flu like symptoms?

4. Have you been in contact with anyone that has tested positive with COVID 19 in the last 14 days?

If YES, please confirm that you have completed your isolation period of 10 days from a positive test result before booking your appointment.

5. Have you tested positive for COVID19 in the last 14 days?

If YES, please confirm that you have completed your isolation period of 10 days from a positive test result before booking your appointment.

DECLARATION

By submitting this declaration, the undersigned acknowledges that there is still a risk of Covid- 19 contamination despite compliance with and implementation of the relevant hygiene regulations and relevant protection concepts in the context of cosmetic treatment. Against this background, the Treatment is expressly carried out at the request and risk of the undersigned. Any responsibility of the service provider or persons for which the service provider is responsible is excluded to the extent permitted by law. I further acknowledge that Carbon has put in place preventative measures to reduce the spread of the Coronavirus/COVID-19. I further acknowledge that Carbon can not guarantee that I will not become infected with the Coronavirus/Covid-19. I understand that the risk of becoming exposed to and/or infected by the Coronavirus/COVID-19 may result from the actions, omissions, or negligence of myself and others, including, but not limited to, salon staff, and other salon clients and their families. I voluntarily seek services provided by Carbon and acknowledge that I am increasing my risk to exposure to the Coronavirus/COVID-19. I acknowledge that I must comply with all set procedures to reduce the spread while attending my appointment.